Responsible Gaming
Gaming Should Be Entertainment
At Star Casino, we believe that gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose. Set a budget before you play and stick to it.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state or territory) to use our services and participate in gambling activities. Star Casino is committed to preventing underage gambling. If you are under the legal age, please do not attempt to gamble.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem. Please seek help immediately:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money needed for essential expenses (rent, food, bills)
- Hiding your gambling activity from family, friends, or partners
- Feeling anxious, irritable, or restless when not gambling
- Gambling for longer periods or with larger amounts than intended
- Failed attempts to cut down or control gambling
- Borrowing money to gamble or pay gambling debts
- Neglecting work, school, family, or social obligations due to gambling
- Using gambling to escape problems or relieve stress
- Lying about gambling activities or the amount of money spent
Self-Help Tools & Features
Star Casino provides several tools to help you gamble responsibly:
- Deposit Limits: Set a daily, weekly, or monthly limit on how much you can deposit
- Loss Limits: Set a maximum amount you are willing to lose over a specific period
- Reality Checks: Enable reminders during your gaming sessions to track time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling for a period you choose
- Account Pause: Take a break from gambling without permanently closing your account
- Time-Out: Set a mandatory break from gambling activities
To access these tools, please contact our Customer Support team or visit your account settings.
Support Organizations in Australia
If you or someone you know needs help with problem gambling, please reach out to one of these confidential support services:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free counselling and support services available 24/7
- Lifeline Australia: 13 11 14 — Crisis support and suicide prevention service available 24 hours a day
- Beyond Blue: 1300 22 4636 — Mental health support services
International Support Services
- United Kingdom: GamCare (www.gamcare.org.uk) and GamStop (www.gamstop.co.uk)
- Canada: Responsible Gambling Council (www.responsiblegambling.org)
- United States: National Council on Problem Gambling (www.ncpgambling.org)
All support services are confidential and free to use.
Get Help Today
If you believe you have a gambling problem or are concerned about your gambling habits, please seek help immediately. There is no shame in reaching out. Support is available, and recovery is possible.
Contact Gambling Help Online at www.gamblinghelponline.org.au or call 1800 858 858 for confidential support.
Remember: Your wellbeing is more important than any bet.